WARRANTY FOR VISUAL IMPACT PROMOTIONS INC.

Visual Impact Promotions (VIP) Warranties its products to be free of defects in material or workmanship for a period of 3 months to 5 years (depending on the product) from the date of the original purchase. This warranty extends to the original retail purchaser only and is non-transferable. Only consumers purchasing VIP products from authorized retailers or resellers may obtain coverage under this limited warranty.

What is covered?

VIP - Tent and Umbrella Fabric: 2 year limited warranty from date of purchase
VIP - TCS Steel Frames: 5 year limited warranty from date of purchase
VIP - HEX Aluminum Frames: 5 year limited warranty from date of purchase
VIP - Feather & Teardrop Flags (Hardware & Fabric): 3 months limited warranty from date of purchase

The sole obligation of Visual Impact Promotions (VIP) under this warranty or any other legal obligation with respect to the product, is the repair or replacement by VIP (or its authorized dealer) of the defective or missing parts that are causing the malfunction with new parts, after VIP's own review and inspection.

Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, indirect, special, consequential, or exemplary damages for breach of contract, tort, or otherwise. Under no circumstances will any such person be entitled to any sum greater than the purchase price paid for the product that is malfunctioning.

The above is the full and complete extent of the VIP warranty. There are no other warranties expressed or implied which extend beyond the face of this warranty. No VIP dealer and no other person other than an officer of VIP may extend or modify this warranty.

Before returning any product to VIP, please call to obtain an RA#, and instructions. The RA# must be clearly marked on the carton. VIP is not responsible for packages returned without an RA#. All shipping cost must be prepaid and we are not responsible for products damaged in transit. A proof of purchase must accompany any returned products.

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